TERMS AND CONDITIONS

It is important that you read these Terms and Conditions carefully. Together with our Privacy Policy, they govern our relationship with you in relation to this website and your purchase of goods from it.

This website (www.jaguarclassicparts.com) is operated by Jaguar Classic Parts, Jaguar Land Rover, W/1/32, Abbey Road, Whitley, Coventry, CV3 4LF, England (hereafter "JCP") and is hosted by Intuitiv Ltd, Aylesbury, Buckinghamshire.

All references herein to "JCP", "we" and "our" are references to the Jaguar Classic Parts, any subsidiary or holding company of these and any other subsidiary of such holding company (as these terms are defined in section 736 of the Companies Act 1985).

Your use of this site and the information available on this site is subject to the Terms and Conditions set out below and by using this site you are acknowledging your consent to them. If you do not accept these Terms and Conditions in full, you must stop using this website immediately.

JCP in its sole discretion reserves the right to change these Terms and Conditions at any time without notice. Any changes will be posted here.

We have made every effort to ensure the accuracy of the information contained in this site. Also, we are constantly seeking ways to improve the specification, design and production of our products and services and alterations take place continually. Whilst every effort is made to produce up to date products and specifications, this site should not be regarded as an infallible guide to our products and services.

Distributors and Retailers are not our agents and have absolutely no authority to bind us by any express or implied undertaking or representation.

This site is available only for your personal, non-commercial use.

The majority of this web site is available in English, German, French, Spanish. However, all enquiries should be submitted and will be replied to, in English ONLY.

Any reference in this site to speed or performance should not be taken as an encouragement to drive either dangerously or at speeds in excess of national limits.

No contract shall exist between you and JCP for the sale of any product unless and until you have received confirmation of your order from us. Once the confirmation has been received, there will be a legally binding contract between us.

JCP reserves the right to make any changes in the specification in the Goods which are required to conform with any applicable safety or other statutory requirements and, where the Goods are to be supplied to the Company’s specification, which do not materially affect their quality or performance.

Except where the JCP has given advice or recommendations in Writing as to the suitability of any Goods, the Customer relies solely on his own skill and judgment as to the suitability for any purpose of the Goods to be supplied by the Company.

PRICE

The price you pay for JCP products is the price shown on the web page in the JCP web pages and which excludes UK V.A.T. initially but is included in the order summary (where applicable) unless otherwise stated.

The price you pay for Jaguar Classic Parts collected from your chosen Jaguar Retailer is the price shown on the web page, plus the local country tax, unless otherwise stated.

The price you pay for Jaguar Classic Parts shipped direct, is the price shown on the web page plus additional packing, carriage and insurance charges as appropriate and are subject to UK V.A.T. (where applicable)

JCP reserves the right to change prices listed without prior notice. All orders for products are subject to availability and JCP reserves the right to decline to supply any individual or company.

Prices online may differ from those elsewhere.

PAYMENT

All payments must be made at the time of placing the order using the payment facilities on this website. We accept payment by all major debit and credit cards.

It is your responsibility to ensure that the payment details you provide are correct and complete. We are not responsible for supplying goods if the details you submit when making your order are incorrect or incomplete. We are not responsible for any delays in delivery due to the supply of incorrect payment of address details.

No payment will be deemed to have been made until we have cleared funds and we will not dispatch the goods until we receive payment in full. If we are unable to accept your order for any reason then we will at our option, either not debit your credit card or refund any money paid by you in respect of that order.

IF YOU CHANGE YOUR MIND

When ordering from JCP, you may cancel your order for any reason at any time up to the point of despatch and a refund will be made for any payments already received by JCP. If you have already received the goods, then they should be returned within 7 days, at your own cost. However, if you do cancel prior to despatch the following terms will apply:

  • To cancel an order requested for direct shipment, you must notify Jaguar Classic Parts, in writing or via email, prior to the despatch of the goods (see "Contact Us" area of the web site or your order confirmation for contact details)
  • To cancel an order for collection from a Jaguar Retailer, you must contact Jaguar Classic Parts directly by telephone within 24 hours of the order being placed
  • You may not cancel your order if it has already been despatched. The goods should be returned within 7 days, at your own cost and risk. The parts should still be in their original packaging and free from defect. A refund will be made for the parts only and will not include the original delivery charge. You should contact Jaguar Classic Parts to advise of the cancellation within 7 days of despatch of the order (see “Contact Us” area of the web site for contact details)
  • ALL returns for correctly supplied or non-defective parts may be subject to a 20% handling fee based on the purchase price paid by the customer

AVAILABILITY

From time to time, products on this site may not be in stock. If a product is out of stock, we will contact you and advise you of the delivery date before processing your order.

DELIVERY

Unless you request delivery through a Jaguar Cars' franchised Retailer, we will deliver the product(s) you ordered, to the address that you gave for delivery.

Jaguar Classic Parts will endeavour to deliver the product(s) to you as soon as possible, via the cheapest possible method, unless otherwise instructed in writing at the time of ordering. Delivery/shipping costs on this site are an estimate and will be clarified by JCP prior to the order being despatched if there is a discrepancy in either direction (see "Contact Us" area of the web site or your order confirmation for contact details should you need to confirm the delivery costs). JCP will contact you if there is need for additional funds or if a refund needs to be made for these carriage charges.

Should there be any additional charges that were not originally estimated or shown on the order summary Jaguar Classic Parts will contact customers prior to products being despatched.

Prior to the anticipated delivery of any Goods from Jaguar Classic Parts, the Customer shall obtain all consents licences and permissions which are required for the export of the Goods from England and/or the transport to and import into the country or place where the Goods are to be delivered, in the event that any such consents, licences or permissions are not obtained prior to the anticipated date of delivery, the same shall not in any way relieve the Customer of its obligations to pay for the Goods but the Customer shall forthwith notify JCP in writing of the failure to obtain the same and (notwithstanding any other terms in this or any other contracts relating to the Goods) the Company shall be deemed to have made complete delivery when such Goods are available for collection ex-works from the Company’s premises.

RISK & TITLE

The risk in the Goods shall pass to the Customer (notwithstanding that the property may not have been passed to him) on the earlier of the following:

  1. where delivery is to be ex-works, as soon as the Goods are made available to the Customer ex-works or
  2. where JCP agrees to arrange for delivery of the Goods, in the case of delivery by post, as soon as the Goods are placed in the postal system or, in the case of delivery by any other form of carriage, as soon as the Goods are received by the carrier
  3. The property in the Goods shall remain in the Company and shall not pass to the Customer until the Customer shall have paid the full price due in respect of Goods supplied under this or any other contract
  4. If payment for Goods supplied under this or any other contract between the JCP and the Customer is overdue, or if any act proceeding involving the Customer's solvency is commenced, JCP may (without prejudice to any of its other rights) repossess the Goods as it sees fit and may enter upon the Customer’s premises by its servants or agents for that purpose
  5. The benefit and/or proceeds of any dealings with the Goods by the Customer in contravention of JCP's rights shall be held in trust for the JCP and any such proceeds shall be paid by the Customer into a separate bank account in the name of the JCP
  6. JCP shall have a general lien over all property of the Customer in possession of JCP for all debts from such Customer howsoever and wherever arising

RETURNS

Jaguar Classic Parts hopes that all of its customers are happy with their purchases. If the product(s) Jaguar Classic Parts supply are not what you ordered or are defective or damaged, please let our Customer Service Department know (see “Contact Us” area of the web site or your order summary for contact details) as soon as possible. A refund or replacement will be offered via the original point of sale, in accordance with Jaguar Classic Parts Returns Policy.

WARRANTY

Our guarantee applies only where purchased goods have been used solely for the intended purpose and have not been used in any form of motor sport i.e. racing, rallying, or speed trials.

All parts are fully warranted against defects in materials and workmanship. Warranty will not cover labour, failure of a related component, failure resulting from faulty installation or misuse. Liability will not exceed the cost of the original component.

During the warranty period (usually 12 months from point of sale) please contact us immediately, should any problem occur. We will then advise you, before replacing the failed component, as to the best course of action.

With all claims, both a copy of the customer invoice and a covering letter/email (from yourself) must be received by us PRIOR to you returning the parts.

We will decide the method of return freight and will charge it to you, the customer, if the fault is not ours.

FORCE MAJEURE

Jaguar Classic Parts will not be liable to you in the event that it is prevented by circumstances beyond its control from delivering any product which you have ordered or for any damaged or defective goods.

VALIDITY

If any term, condition, or provision of these terms and conditions is determined to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.

GOVERNING LAW

The contract between JCP and the Customer shall be governed exclusively by English law.

Any dispute between the JCP and the Customer arising in any way in connection with the contract between them shall be determined in the first place in the manner, if any, provided in these conditions for resolution of such disputes in any other case by reference to arbitration under the provisions of the Arbitration Acts 1950-1979 and award of such arbitrator shall be a condition precedent to either party to sue the other except for an action by JCP for debts due from the Customer.

CUSTOMER SERVICES

If you have any comments with regards to service you've received from us online please call the relevant Customer Service department, listed below, on their dedicated phone line (lines ordinarily open from 8.00am GMT to 4:30pm GMT Monday to Friday). Alternatively, you can send your comments by email:

Order contents or omissions, delivery
and packaging

JLR Branded Goods
DC1
Imperial Road
Prologis Park
Ryton on Dunsmore
Coventry
CV8 3LF

Tel: 02476-564433/564436
Email: shaynes4@jaguarlandrover.com

Parts, Technical and
order placing

Jaguar Classic Parts
C/o Jaguar Land Rover
W/1/32
Abbey Road
Whitley
Coventry
CV3 4LF
United Kingdom

Tel: +44-2476-565708
Email: jclassic@jaguarlandrover.com

DISCLAIMER

We try to ensure that information on our site is accurate, complete and up-to-date. However, in using this site you agree to be bound by these Terms & Conditions, which take effect on the date when you first use the site.

Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. The information, specification and colours on this website may vary from market to market and are subject to change without notice. Please consult us or your Jaguar Retailer for the availability of Jaguar Classic Parts and accessories. In particular, we do not warrant or represent the accuracy or completeness of information provided on the site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.

In no event will we be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or any other action, arising out of or in connection with the use of the site.

Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.

TRADEMARKS

The Jaguar Classic Parts logo is the property of Jaguar Land Rover Ltd. All names and logos identifying Jaguar, Daimler, Lanchester are proprietary marks of Jaguar Land Rover Ltd and are used with their permission. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. We do not give any permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights.

EXTERNAL LINKS

We do not represent, warrant, endorse or hold responsibility over any external sites that may be linked to or from this site. Any external site that you visit by clicking through a link on this site is outside of our control and you visit entirely at your own risk.

SOFTWARE DISCLAIMER

Software downloads from this site have been thoroughly scanned and tested at all stages of production but, as with all downloaded software, we still recommend that you run a virus checker before use. We also recommend that you have an up-to-date backup of your hard disk before using the software. We cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer.

JURISDICTION

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of England and Wales.

If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.

COPYRIGHT

All rights, including copyright and database rights, in this website and its contents, are owned by or licensed to JCP, or are otherwise used by JCP as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from JCP or the copyright holder.

You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.

All images used on this web site are copyrighted and cannot be used or reproduced without the permission of the copyright holder JCP reserves the right to use for its own purposes any material submitted to this site, including text and images, either on the site or in any other form, including for publicity purposes. JCP reserves the right to monitor submissions to the site and to edit or reject any submissions.

Copyright © 2017 Jaguar Classic Parts